Terms & Conditions

About Us

This website is owned and operated by Pressed Men, The Regimental Gift Company. If you need to contact us, please use the Contact Us link at the bottom of page, or the details below.

Our contact details:

Pressed Men, The Regimental Gift Company
Valdivia
Dousland
Yelverton
Devon
PL20 6NN

NOTE: Our premises are not open to the public. No callers please.

Phone: 01822 890770
Email: info [at] regimentalgifts [dot] co [dot] uk

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click the Checkout button and you will be asked for a few details that we need to be able to complete the order.

NOTE: We only accept orders from customers in the UK. No overseas orders.

We accept credit and debit card payments online - Visa and MasterCard accepted.

If you have made a mistake in your order and cannot correct it in the shopping basket, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery

A delivery charge will be added in the checkout, calculated as follows:

10% of the total order value. Minimum delivery charge £2.95, maximum £13.50.

Examples:

An order value of £12.50 would have a delivery charge of £2.95.
An order value of £56.00 would have a delivery charge of £5.60.
An order value of £79.00 would have a delivery charge of £7.90.
An order value of £210.00 would have a delivery charge of £13.50.

NOTE: We only accept orders from customers in the UK. No overseas orders.

Delivery Times

All items are posted on a Royal Mail First Class Signed For service which takes 1-3 days from despatch.

We will normally despatch your order within 1 business day of receipt.

You must inform us if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Tax Charges

We are a very small business and our orders are not subject to VAT.

Credit Card Security

All credit card details are received and held only by our card processing service, Sage Pay, and are encrypted in transit using the strongest possible encryption techniques.

Reaching Us

If you need to reach us, please email us using the Contact Us link at the bottom of the page. Alternatively you can phone us on 01822 890770 or write to us at:

Pressed Men, The Regimental Gift Company
Valdivia
Dousland
Yelverton
Devon
PL20 6NN

NOTE: Our premises are not open to the public. No callers please.

Privacy Policy

Pressed Men, The Regimental Gift Company do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a refund (excluding delivery). Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.